Monthly Archives: February 2014

PERFORMANCE MEASUREMENT FEEDBACK: It’s Hard to Stay on Route if You Don’t Know Where You’re Going

MassDOT deserves enormous credit for trying to connect its investment decisions with the desired outcomes.  It’s a challenging and complicated undertaking, constrained in many ways by federal reporting requirements, limited data, and unverified impact-calculating methodologies. The fact that their first attempt, the very impressive WeMove Massachusetts: Planning for Performance tool, is deeply flawed (for example, […] Continue reading

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GETTING MORE EGGS FROM THE GOLDEN GOOSE: “Nobody in this Country got Rich on their Own.”

It takes resources to run a city. Of course, the most important resource is people: the capabilities and creativity of its work force, the strength and resiliency of its families and neighborhoods, the civic engagement of its residents – and if Mayor Walsh is really smart he will find many ways to encourage city volunteerism […] Continue reading

Posted in Commentary & Analysis, CREATING SUSTAINABLE CHANGE, Government Reform | Leave a comment